Operations and Customer Service Jobs

Operations and Customer Service Jobs

Customer Service Jobs for Every Career Level

Looking to make a difference with what you do every day? Our customer service jobs play a huge part in how we take care of our customers.
Operations and Customer Service Jobs

Excel in Your Career as a Customer Service Representative

As a customer service representative at The Hartford, you’ll be surrounded by a supportive team with leaders that want to see you succeed – not just professionally, but personally too. Del prioritizing wellness to putting people first, we pride ourselves on creating a work environment full of unique ideas, perspectives and backgrounds that will help you grow and get better in your customer service job and beyond.

¿Por Qué Trabajar Aquí?

Reach Your Career Goals

Reach Your Career Goals

Whether you’re just starting out or an expert at your customer service job, if you want to grow, we’ll help make it happen. Get instructor-led courses, leadership development programs, job shadows and more. 
Take Time for Yourself

Get the Benefits You’re Looking For

What you do for a living is not the most important thing in life. Prioritize your well-being through our great benefits package that includes programs for physical, mental, financial and family heath. 
Connect From Wherever You Are

Connect From Wherever You Are

Stay successful with flexible work arrangements. Whether the role is remote or in the office, we give you all the tools you need to get connected and feel confident as a CSR.
Make a Real Difference

Make a Real Difference

It’s not just about insurance for us – it’s about caring for others. We truly put our customers first, doing all we can to help resolve their issues. Our employees all work in pursuit of that goal, prioritizing open communication and a positive work environment.
There’s a reason our customers rank us one of the best customer service experiences out there. Be part of the team that’s setting the bar in customer service jobs.

Customer Service Reviews

“My career path within Operations has been a true journey. From the very beginning, my manager provided feedback, set up time to shadow with other departments, connected me with a mentor and motivated me. I’ve always felt their leadership in helping me to progress to my potential.”
– Danielle Bowser, Customer Relationship Specialist
Perks You’ll Appreciate

Programs That Support Your Education

Further your education with our tuition reimbursement and student loan payoff programs.
Operations and Customer Service Jobs video

Hear About Our Customer Service Jobs at The Hartford

Get some insight on what it’s like to be an insurance customer service representative from someone working in that role right now.

Operations and Customer Service Representative Jobs

Whether you have no experience at all or you’re an expert at what you do, if you’ve got a heart for people and want to make a difference, we’d love to have you join our team.

Popular Insurance Operations and Customer Service Jobs:

  • Customer Service Rep
  • Account Manager
  • Premium Auditor
  • Operations Manager
  • Claims Technician

More Than a Career

Employee Insights

Our Culture

Join a diverse and inclusive culture that helps every employee be their best self.
careers benefits

Company Benefits

Team up with a company committed to helping you live a healthier, balanced life.
We are proud to be widely recognized for our customer service excellence, sustainability practices, trust and integrity.