Business Insurance Customer Service Center

Pay Bill icon PAY BILL

Log in to schedule a payment 24/7 or enroll in AutoPay and never worry about late fees. In a hurry? Pay using ExpressPay – no login required.

Manage Documents icon MANAGE DOCUMENTS

View and print your documents including policy documents, billing statements and correspondence.

Premium Audit icon PREMIUM AUDIT

The premium audit process is a standard insurance practice that helps to ensure the premium you’ve paid The Hartford is based on your actual business exposures and operations.

Time-saving tools to guide you through the audit process:
Premium Audit Flyer
Premium Audit FAQs
Premium Audit Checklist
Guide to Insurance and Audit Terms
Dedicated staff to answer questions and assist you: 1-800-447-7649

Sign Up for Paperless SIGN UP FOR PAPERLESS

Select paperless document delivery. You will receive an email notification whenever a new document or bill is ready, rather than waiting for U.S. mail.


A Certificate of Insurance is used to provide proof of insurance coverage to an interested third party. See an example certificate. If you require a certificate with special wording, please contáctenos or contact your agent. Most online requests are processed within 4 hours.


An Auto ID Card provides proof of insurance for a specific vehicle for the duration of your policy. Auto ID Cards can be requested for any existing vehicle on your policy. To add or delete a vehicle, contáctenos or contact your agent. Most online requests are processed within 1 business day.
The Hartford® is The Hartford Financial Services Group, Inc. and its property and casualty subsidiaries, including issuing company, Hartford Fire Insurance Company. Its headquarters is in Hartford, CT.
Certain coverages vary by state and may not be available to all businesses. All Hartford coverages and services described on this page may be offered by one or more of the property and casualty insurance company subsidiaries of The Hartford Financial Services Group, Inc. In TX, this insurance is written by Sentinel Insurance Company, Ltd., Hartford Casualty Insurance Company, Hartford Lloyd’s Insurance Company, Property and Casualty Insurance Company of Hartford, Hartford Underwriters Insurance Company, Twin City Fire Insurance Company, Hartford Accident and Indemnity Company and Hartford Fire Insurance Company. In CA by Sentinel Insurance Company, Ltd. (CA license # 8701) and its property and casualty insurance company affiliates, One Hartford Plaza, Hartford, CT 06155.