The Hartford Customer Service Center

Customer Service Center for Business Insurance


View and print two years of policy documents, bills and correspondence through The Hartford customer service center.


Request your auto ID card online at any time. Most requests are processed within one business day.


Stay organized, cut clutter, save trees. We’ll send email alerts for every new document and bill.
Claims Tracking


View your claims history and get current payment statuses.

The Hartford Insurance Customer Service Features

The Hartford’s customer service center is convenient and helpful for business insurance policyholders. You can pay bills, access documents, or request a certificate of insurance. The customer service center also offers business insurance policy holders information on how to prepare for a premium audit. An audit helps ensure you’re paying the right amount for your coverage.
Our online customer service center, called “My Account,” is a convenient way for you to manage your policy and access other important insurance documents, whether you are on the go or accessing your information from home. If you have additional questions, The Hartford’s customer service team is available. Our team can be reached online Monday through Friday. Contact a service representative from The Hartford for account service or audit help today.
You must log in to access the features offered in The Hartford’s customer experience center.
Certain coverages vary by state and may not be available to all businesses. All Hartford coverages and services described on this page may be offered by one or more of the property and casualty insurance company subsidiaries of The Hartford Financial Services Group, Inc. In TX, this insurance is written by Sentinel Insurance Company, Ltd., Hartford Casualty Insurance Company, Hartford Lloyd’s Insurance Company, Property and Casualty Insurance Company of Hartford, Hartford Underwriters Insurance Company, Twin City Fire Insurance Company, Hartford Accident and Indemnity Company and Hartford Fire Insurance Company. In CA by Sentinel Insurance Company, Ltd. (CA license # 8701) and its property and casualty insurance company affiliates, One Hartford Plaza, Hartford, CT 06155.
The Hartford® is The Hartford Financial Services Group, Inc. and its property and casualty subsidiaries, including issuing company, Hartford Fire Insurance Company. Its headquarters is in Hartford, CT.