Business Insurance Customer Service Center

Pay Bill icon PAY BILL

Log in to schedule a payment 24/7 or enroll in AutoPay and never worry about late fees. In a hurry? Pay using ExpressPay – no login required.

Manage Documents icon MANAGE DOCUMENTS

View and print your documents including policy documents, billing statements and correspondence.
 
 

Premium Audit icon PREMIUM AUDIT

The premium audit process is a standard insurance practice that helps to ensure the premium you’ve paid The Hartford is based on your actual business exposures and operations.

Time-saving tools to guide you through the audit process:
 
Premium Audit Flyer
Premium Audit FAQs
Premium Audit Checklist
Guide to Insurance and Audit Terms
 
Dedicated staff to answer questions and assist you: 1-800-447-7649

Sign Up for Paperless SIGN UP FOR PAPERLESS

Select paperless document delivery. You will receive an email notification whenever a new document or bill is ready, rather than waiting for U.S. mail.

Auto ID Card CERTIFICATE OF INSURANCE

A Certificate of Insurance is used to provide proof of insurance coverage to an interested third party. See an example certificate. If you require a certificate with special wording, please contact us or contact your agent. Most online requests are processed within 4 hours.
 

Auto ID Card AUTO ID CARD

An Auto ID Card provides proof of insurance for a specific vehicle for the duration of your policy. Auto ID Cards can be requested for any existing vehicle on your policy. To add or delete a vehicle, contact us or contact your agent. Most online requests are processed within 1 business day.
 
The coverages and services described herein are summaries only. All policies should be read carefully to determine exclusions, limitations and other terms and conditions. In the event of a conflict, the terms and conditions of the policy will govern. All coverages and services may not be available for all businesses or in all states. Please contact your agent or broker for details.

Coverage is underwritten by Hartford Fire Insurance Co. and its property and casualty insurance affiliates (CA lic #8701). In TX, this insurance is written by Sentinel Insurance Company, Ltd., Hartford Casualty Insurance Company, Hartford Lloyd’s Insurance Company, Hartford Underwriters Insurance Company, Twin City Fire Insurance Company, Hartford Accident and Indemnity Company and Hartford Fire Insurance Company. In WA, this insurance is written by Hartford Fire Insurance Company, Hartford Casualty Insurance Company, Hartford Accident and Indemnity Company, Hartford Underwriters Insurance Company, Twin City Fire Insurance Company, Sentinel Insurance Company, Ltd. and Hartford Insurance Company of the Midwest.