What Is The Hartford Productivity AdvantageSM?
The Hartford Productivity AdvantageSM (THPA) is a coordinated claims service and absence reporting solution for The Hartford’s workers’ compensation, leave management and disability customers.
Accommodation management is separate from ADA services, which are also provided by The Hartford.
We designed THPA to improve the claim process for employers and employees by:
- Reducing the administrative burden on employers
- Streamlining the employee claim experience
- Providing data driven insights to produce better outcomes
Delivering a Suite of Solutions to Benefit Employers and Employees
THPA offers a comprehensive suite of solutions designed for employers to help take productivity to the next level.
The benefits THPA customers get include:
Automatic creation of corresponding leaves, which saves an employee time when calling in multiple claims for the same absence. This also helps protect the employer with improved compliance and leave tracking.
Seamless coordination of information across workers’ compensation and leave, saving the employee time and expediting the claim approval process.
Auto-initiation of short-term disability (STD) and long-term disability (LTD), making the process more efficient for the employee. This eliminates the need to set up a new disability claim and improves efficiency for decision making.
Holistic absence reporting, which includes:
- An absence summary
- Trending views by product
- Individual employee claim inquiry views containing workers’ compensation lost time, disability and leave events
An Easier Claims Process With THPA
By coordinating claims services and combining absence reporting across workers’ compensation, leave management and disability, THPA makes the claims process easier – and faster. In fact, we've seen that employers spend 76% less time on individual claim coordination efforts with THPA.3
Claim Process Without THPA
Without THPA, the process is like a maze. It requires a high administrative burden, multiple steps and takes up valuable time. In fact, it can take up to an average of 55 minutes of the employer's time for a claim decision.4
Claim Process With THPA
With THPA, we handle the claims process from start to finish after getting a workers' compensation claim, which means there's low administrative burden and it takes an average of 13 minutes of the employer's time for a claim decision.5