Download Program

Download Works!

At The Hartford, we’re committed to providing agents with innovative automation solutions so they can do business directly using their agency management system. Our industry-leading Download Program automates updating policy transactions and commission statements in your system. Download enables agents and brokers of all sizes to do business quickly, easily and profitably.
More agencies than ever are adopting Download in their offices because it works!
  • More than 8,000 agencies are connected to The Hartford’s Download program.
  • Millions of policy transactions are downloaded each year.

The Hartford Download Program

  • Spectrum® (Business Owners)
  • Automobile (Monoline)*
  • Workers' Compensation*
  • Propietarios de viviendas
  • Autos
  • New Business (NBS)
  • Renewals (RWL)
  • Non-renewals (RWX)
  • Policy Change (PCH) (Endorsements)
  • Cancellations (XLC)
  • Reinstatements (REI)
  • Rewrite (REW) (Personal Lines only)
  • Database Synchronization (SYN) (Also referred to as policy resends)
  • For Direct Bill Accounts
  • Commercial Lines
  • Líneas particulares
  • For Payroll Billed Policies
  • Commercial Lines (Workers’ Compensation only)
  • First Notice of Loss (FNOL)
  • Payments, Reserves Changes
  • Adjustor Assignment/Contact Information
  • Notes and Status

What The Hartford Doesn't Download

  • Audits
  • Dwelling Fire Policies (Symbol: JB)
  • General Liability Policies
  • Marine Policies for Commercial Lines
  • Monoline Commercial Umbrella Policies
  • Multi-Flex Policies
  • Policies and Endorsements that are manually processed
  • Property Choice® Policies
  • Property Policies
  • Underwriting Info

Geographic Exceptions

  • Hawaii and Alaska for both Commercial and Personal Lines
  • Florida for Homeowners
  • Massachusetts for Personal Lines

Advantages of The Hartford's Download

  • Increased Efficiency and Profitability. Download eliminates wasted efforts re-keying data, ensures policy details reflect what was issued and avoids backlogs. The time you save can be better spent on sales and service activities that boost your bottom line.
  • Timely Notification. We send policy details the day after we process them, and send commission statements so they generally arrive on the first business day of the current month. Fast and direct to your system – without added e-mail volume!
  • Complements Real Time. With Download, data in your system is “in sync” with that of your carriers. Having accurate information in your system facilitates use of Real Time solutions to service customers and cross-sell activities.

Make the Most of Download

With all that Download can do for your agency, why wouldn’t you use it? If your agency is not downloading with any carrier, contact your vendor to discuss getting started. If your agency is downloading with other carriers and is interested in getting started with The Hartford, contact us using the information in the blue box on this page.


The Hartford’s agents can learn more about Download and supported vendor systems by calling our Agency Interface Services team at 877-322-4833 or e-mailing

Conviértase en un agente

Interested in becoming a Hartford-appointed P&C agent? Contact our New Agency Appointment Team at 877-853-2582 x5601 or visit this page for more information.
* Auto & Workers’ Compensation supported for Small, Mid and Large Commercial.