Middle & Large Commercial Digital Resources

Doing Business Has Never Been Faster or Easier

Our industry-leading online options deliver experiences to you and your customers that save everyone time with faster turnarounds and increased accuracy.

The Hartford’s EBC Agent Portal for Online Service

About 8 in 10 agents who write mid-to-large sized businesses with The Hartford report accessing the EBC at least monthly, with nearly 9 in 10 saying they are satisfied with the EBC.* With our EBC Agent Portal, you can:

Electronic Business Center (EBC)

Find your contacts at The Hartford, process service requests and view policy activity and reports.

Digital Services for Agents

You’re busy handling your book, managing relationships and growing your agency’s business. Doing business transactions digitally from anywhere allows you to save time and ultimately better your relationships. In Middle & Large Commercial at The Hartford, we commit to delivering valuable service experiences at every step of the journey.
With The Hartford’s EBC Agent Portal, you can make policy changes on behalf of customers anytime, anywhere.

Digital Service for Agents and Brokers:

Benefits of the EBC Agent Portal include:

  • Turnaround times decreased by as much as half
  • Increased accuracy with prefilled data
  • Increased transparency for status of requests and more
  • Flexibility to make a service request anywhere
  • Real-time processing on many transactions

The top reasons agents and brokers access the EBC Agent Portal include:*

  • Submit and track progress on endorsements
  • Access Hartford policy contacts
  • View important policy documents
  • Submit claims for processing
  • Simple policy management
* Agent surveys have been collected and tabulated by The Hartford and reviews are not representative of all agents. All information and representations herein are as of June 2023.
The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries, including the underwriting company Hartford Fire insurance Company, under the brand name, The Hartford®, and is headquartered in Hartford, CT. For additional details, please read The Hartford’s legal notice at www.thehartford.com.