Hartford Claims

Who We Serve

Clients big and small in every industry throughout the U.S.

Our Appetite

Our professionals specialize in Workers’ Compensation, Auto, Liability and Property, providing efficient and skilled handling of every claim.

Insurance Solution

  • Auto Services
    • Collision Repair Network with guaranteed service
    • Auto Glass Repair Network with no deductible when glass is repaired rather than replaced
  • General Liability Services
    • Consultants for the most complex claims
    • Dedicated handlers for claims involving litigation
    • Nationwide network of staff and panel counsel
  • Property Services
    • Dedicated Transportation Claims Team for experienced handling of ocean marine and motor cargo claims
    • Catastrophe Claims Operation delivers dedicated and coordinated response to CATs
  • Workers’ Compensation Services
    • Preferred Medical Provider Networks help ensure timely, appropriate, cost-effective care
    • Nurse Case Managers for lost-time and medically complex claims
    • Pharmacy Benefit Management with nearly 65,000 pharmacies, as well as mail-order capability
    • Prescription Drug Review to help ensure appropriateness of prescriptions
    • Permanent Partial Disability Review to promote accurate ratings
    • Medical Bill Review to help ensure accurate and appropriate payments
    • Network Referral Unit to assist insureds in finding network doctors

Key Selling Point

For more than 200 years, we’ve been making good on promises to insureds. Hartford Claims has the resources, people and organizational knowledge to help deliver the strongest outcomes on even the toughest claims. Our extensive quality control system helps ensure accurate and consistent claims payments and outstanding customer service.

Who to Contact

Contact the handler on specific claims. Otherwise, contact the local RVP for the appropriate line of business. A contact list is available on the Electronic Business Center (EBC) in the Claims section.