Digital Service Resources

Faster, Easier Policy Service

Our online service options deliver hassle-free service experiences to you and your customers.

See how our digital solutions make quoting and servicing business faster and easier.

The Many Brains of Small

Take advantage of a seamless quoting experience with APIs.

Digital Tools That Provide Complete Transparency

Handle your to-do list faster with our Electronic Business Center.

DIGITAL SERVICE FOR AGENTS

The Electronic Business Center (EBC) makes policy service and agency management activities more efficient.

See everything you can do online with the EBC Quick Guide
“How To” videos show how easy it is to process some of the most common service activities:

Our agency automation capabilities simplify your workday.

Get speedy, paper-free downloads and take care of business faster.
Ivans Instant Download, real-time in 5 seconds – Check Out This Short Video
See all the benefits you get with our automation capabilities
Streamline workflows in real time:
- Self-manage preferences from one central location with the AMS Dashboard
- Process endorsements faster with our endorsement upload capability
Discover the fastest route to quoting with ICON Bridge
Opt to receive audit alerts and eliminate having to enter premium audit results into your AMS with the policy download feature
Real-Time Software & Services (flyer)
Real-Time Software & Services (website)

Is Your Agency Automation in Order? Our Digital Health Check Up Can Help

Download Your Agency Digital Check Up. Visit EBC and use the AMS Dashboard. It’s a first-of-its-kind tool that lets you manage your agency automation profiles and preferences – and see where there are opportunities to grow. Get the detalles.

ELIMINATE TIME-WASTERS. TAKE ADVANTAGE OF OUR TIME-SAVING AUTOMATION CAPABILITIES.

DIGITAL SERVICE FOR CUSTOMERS

Customers also have access to digital service options.

Show customers what they can do online with the My Account Quick Guide
Review the benefits of My Account with customers and encourage them to register
Recommend My Account with confidence based on our #1 ranking by Keynova

Use these “How To” videos to show customers how easy it is to handle simple service transactions.

Log Into My Account
Bill Pay, including Pago expreso
Choose to Go Paperless
Request a Certificate of Insurance
Complete Your Premium Audit

Log Into EBC

Visit the EBC to find your Hartford contacts, quote and manage your property and casualty insurance business.

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