Car Insurance Claims

Cotización

Descubra los ahorros y beneficios del Programa de seguros para automóviles AARP® de The Hartford.
 

Filing a Car Insurance Claim With The Hartford Is Easy

If you need to make a car insurance claim, it is nice to know that with the AARP® Auto Insurance Program from The Hartford1 you have someone working for you to make the process as easy and stress-free as possible. Los clientes nos califican constantemente según su experiencia con las reclamaciones.
 
Aquí encontrará cómo podemos ayudarlo:
 

Reporting a Car Insurance Claim

After a car accident, you can always reach The Hartford by phone or online. Nuestros representantes están disponibles para ayudarle con su reclamación las 24 horas, los 7 días de la semana. Una vez que haya informado sobre su reclamación, comenzarán a trabajar para resolverla tan pronto y de la mejor manera posible.
 
There are several ways to contact The Hartford and file a car insurance claim:
 
  • You can call to report an auto claim at 1-800-243-5860, 24 hours a day, 7 days a week.
  • You can also report a simple car accident claim online. Here are three of the most common types of online car insurance claims:
  1. Report a Claim on Your Auto Policy
  2. Presente una reclamación sólo de cristales del automóvil
  3. Report a Claim on Another Person’s Auto Policy

Describe and Document the Car Accident

After you report a car accident, a professional claims representative will be assigned to help you throughout your claim experience. Su representante le ayudará a documentar los detalles del incidente y es posible que le haga preguntas sobre las lesiones, testigos, daños al vehículo y otras propiedades. Your claims rep will also make sure we can reach you directly by phone in case further communication is necessary.
 

Tracking Your Car Insurance Claim

We are here to help and want to make the claims process easy for you. With AARP® Auto Insurance Program from The Hartford, if you ever have questions or want to know what to expect next, you can contact your claims representative. Likewise, you can check on the status and track your auto claim online anytime.
 

Servicios para que vuelva a la carretera

Red de reparación de automóviles

Use one of our optional preferred repair shops, and we will back their workmanship for as long as you own or lease your vehicle. Let us help you locate the best auto repair shop for your vehicle.
 

Cobertura de cristales

Nuestro programa de cristales para automóviles trabaja con más de 12,000 instaladores de cristales. Por lo general, las reparaciones pueden hacerse en su hogar u oficina. Let The Hartford assist you with finding a reputable glass repair shop.
 

Servicios de alquiler de autos

Si necesita un auto de alquiler después de un accidente, The Hartford puede ayudarlo a conseguir uno en el momento que informe su reclamación.
 

RESCUE 1-800®

We are here to help you anytime day or night with 24/7, 365 days a year roadside assistance at 1-800-322-7789. Just let us know your name, location, The Hartford auto insurance policy number, and the nature of your problem.
 

Hear What Customers Say About The Hartford’s Auto Claims Service

“From the initial phone call to claims that I had an accident, to picking my car up after repairs. My Hartford experience was the best. I highly recommend The Hartford!”
*****
“We had been on extended vacation out of state when we were out on an excursion for hours. And returning back to the parking lot, found our vehicle had been damaged. Without any witness, we called The Hartford. They had told us to wait until we got home since we were able to drive our car. Upon arriving home we called. They walked us through our claim. Within days, we had a check in the bank to cover costs.”
*****
“From my initial call to The Hartford claims folks to walking out the door of the auto body shop with my newly-repaired car, every interaction – whether the claims folks, the auto body shop, or the car rental folks – was promptly and professionally handled. I was stressed to be in the position of needing a repair, but every person I dealt with worked hard to reduce my stress and facilitate getting the work done with respect for my time and money.”
*****
“The claims service has always been handled quickly and hassle free. I have, unfortunately, had several claims and each time the service has always been excellent!”
*****
“I was apprehensive about filing a claim because it is the first I have had to file. The insurance spokesperson I spoke with (as well as the claims person assigned to me) were thorough, professional, and easy to deal with. It was made clear to me that I could take my car to any body shop for repairs but, at my request, they recommended a shop in a nearby town that did a fantastic job. All paperwork was handled through that body shop.”
 
AARP y sus afiliadas no son aseguradoras. Endoso pagado. The Hartford paga regalías a AARP por el uso de su propiedad intelectual. Estos cargos se utilizan para los fines generales de AARP. En la mayoría de los estados, es necesario ser miembro de AARP para ser elegible para participar en el Programa.

El Programa de seguros para automóviles y viviendas de AARP The Hartford está respaldado por Hartford Fire Insurance Company y sus afiliados, One Hartford Plaza, Hartford, CT 06155. En California, el Programa está respaldado por Hartford Underwriters Insurance Company. En Washington, el Programa para automóviles está respaldado por Hartford Casualty Insurance Company y el Programa para viviendas está respaldado por Trumbull Insurance Company. En Michigan, los programas para automóviles y viviendas están respaldados por Trumbull Insurance Company. En Minnesota, el Programa para automóviles está respaldado por Sentinel Insurance Company y el Programa para viviendas está respaldado por Trumbull Insurance Company. En Pensilvania, el Programa para automóviles está respaldado por Trumbull Insurance Company y el Programa para viviendas está respaldado por Hartford Underwriters Insurance Company. El producto para propietarios de viviendas no está disponible en todas las áreas, incluido el estado de Florida. Las características, créditos y descuentos específicos pueden variar y quizás no estén disponibles en todos los estados de acuerdo con los registros y leyes estatales aplicables. Los solicitantes son individualmente subscritos y algunos pueden no calificar. El programa no está actualmente disponible en Massachusetts, Canadá, ni en los Territorios o posesiones de los Estados Unidos.

1 En Texas, el programa para automóviles está respaldado por Southern County Mutual Insurance Company a través de Hartford Fire General Agency. Hartford Fire Insurance Company y sus afiliados no son responsables financieramente por los productos de seguros subscritos y expedidos por Southern County Mutual Insurance Company. El Programa para viviendas está respaldado por Trumbull Insurance Company.