Car Insurance Claims

Car Insurance Claims
Cotización
Descubra los descuentos y beneficios con el Programa de Seguros para automóviles de AARP de The Hartford.
 

Filing a Car Insurance Claim With The Hartford Is Easy

If you need to make a car insurance claim, it is nice to know that with the AARP® Auto Insurance Program from The Hartford1 you have someone working for you to make the process as easy and stress-free as possible. Los clientes nos califican constantemente según su experiencia con las reclamaciones.
 
Here’s how the Seguro de autos AARP Program from The Hartford can help you:
 

Reporting a Car Insurance Claim

After a car accident, you can always reach The Hartford by phone or online. Our representatives are available to assist with your claim 24/7. Once you’ve reported your claim, they’ll start working to resolve it as quickly and smoothly as possible.
 
There are several ways to contact The Hartford and file a car insurance claim:
 
  • You can call to report an auto claim at 800-243-5860, 24 hours a day, 7 days a week.
  • You can also report a simple car accident claim online. Here are three of the most common types of online car insurance claims:
  1. Report a Claim on Your Auto Policy
  2. Presente una reclamación sólo de cristales del automóvil
  3. Report a Claim on Another Person’s Auto Policy

Describe and Document the Car Accident

After you report your car accident, you will have a professional claims representative assigned to help you throughout the process. Your rep will help document details of the incident and may ask you about injuries, witnesses and damages to the vehicle or other property. They will confirm your contact information so we can reach you directly by phone when necessary. Having a personal claims rep will ensure the process is as simple as possible, and they may even request that you take and submit photos using our guided online tool to help show your car’s damage.
 

Capture and Submit Photos

You may be asked to take and share your own photos of your vehicle using our guided online tool. These photos help start the process of documenting the accident and the damages done to your car.
 

Tracking Your Car Insurance Claim

We are here to help and want to make the claims process easy for you. With AARP® Auto Insurance Program from The Hartford, if you ever have questions or want to know what to expect next, you can contact your claims representative. Likewise, you can check on the status and track your auto claim online anytime.
Cotización
Descubra los descuentos y beneficios con el Programa de Seguros para automóviles de AARP de The Hartford.

Servicios para que vuelva a la carretera

Red de reparación de automóviles

Use one of our optional preferred repair shops, and we will back their workmanship for as long as you own or lease your vehicle. Let us help you locate the best auto repair shop for your vehicle.
 

Cobertura de seguro para cristales de automóviles

Nuestro programa de cristales para automóviles trabaja con más de 12,000 instaladores de cristales. Por lo general, las reparaciones pueden hacerse en su hogar u oficina. Let The Hartford assist you with finding a reputable glass repair shop.
 

Cobertura de Reembolso por Alquiler de Auto

Si necesita un auto de alquiler después de un accidente, The Hartford puede ayudarlo a conseguir uno en el momento que informe su reclamación.
 

RESCUE 1-800® Towing Coverage

We are here to help you anytime day or night with 24/7, 365 days a year roadside assistance at 800-322-7789. Just let us know your name, location, The Hartford auto insurance policy number, and the nature of your problem.
Seguro para autos AARP

Seguro para automóviles AARP 101

Conozca más sobre el Seguro de autos AARP Programa de The Hartford en este video.
Hear What Customers Say About The Hartford’s Auto Claims Service
 
“From the initial phone call to claims that I had an accident, to picking my car up after repairs. My Hartford experience was the best. I highly recommend The Hartford!”
*****
“We had been on extended vacation out of state when we were out on an excursion for hours. And returning back to the parking lot, found our vehicle had been damaged. Without any witness, we called The Hartford. They had told us to wait until we got home since we were able to drive our car. Upon arriving home we called. They walked us through our claim. Within days, we had a check in the bank to cover costs.”
*****
“From my initial call to The Hartford claims folks to walking out the door of the auto body shop with my newly-repaired car, every interaction – whether the claims folks, the auto body shop, or the car rental folks – was promptly and professionally handled. I was stressed to be in the position of needing a repair, but every person I dealt with worked hard to reduce my stress and facilitate getting the work done with respect for my time and money.”
*****
“The claims service has always been handled quickly and hassle free. I have, unfortunately, had several claims and each time the service has always been excellent!”
*****
Car Insurance Claims“I was apprehensive about filing a claim because it is the first I have had to file. The insurance spokesperson I spoke with (as well as the claims person assigned to me) were thorough, professional, and easy to deal with. It was made clear to me that I could take my car to any body shop for repairs but, at my request, they recommended a shop in a nearby town that did a fantastic job. All paperwork was handled through that body shop.”
 
definición del seguro para automóviles

Explicación simple sobre el seguro para autos

Respuestas rápidas y definiciones de seguro para automóviles fáciles de entender pensadas para usted.
 
Para conocer más, visite nuestra página de definiciones del seguro para automóviles .
Los resúmenes de las coberturas y las características de las pólizas son únicamente para fines informativos. En caso de que se produzca una pérdida, los términos y condiciones reales establecidos en su póliza determinarán su cobertura.
 
AARP y sus afiliadas no son aseguradoras. Endoso pagado. The Hartford paga regalías a AARP por el uso de su propiedad intelectual. Estos cargos se utilizan para los fines generales de AARP. En la mayoría de los estados, es necesario ser miembro de AARP para ser elegible para participar en el Programa.
 
El programa de seguros para automóviles de AARP de The Hartford está respaldado por Hartford Fire Insurance Company y sus afiliados, One Hartford Plaza, Hartford, CT 06155. Está avalado en AZ, MI y MN por Hartford Insurance Company of the Southeast; en CA por Hartford Underwriters Insurance Company; en WA por Hartford Casualty Insurance Company; en MA por Trumbull Insurance Company; y en PA por Nutmeg Insurance Company y Twin City Fire Insurance Company. El programa de seguros para viviendas de AARP de he Hartford está respaldado por Hartford Fire Insurance Company y sus afiliados, One Hartford Plaza, Hartford, CT 06155. Está subscrito en AZ, MI y MN por Hartford Insurance Company of the Southeast; en CA por Property and Casualty Insurance Company of Hartford; en WA por Trumbull Insurance Company; en MA por Trumbull Insurance Company, Sentinel Insurance Company, Hartford Insurance Company of the Midwest, y Hartford Accident and Indemnity Company; y en PA por Nutmeg Insurance Company. El producto para viviendas no está disponible en todas las áreas, entre las que se incluye el estado de Florida. Los ahorros, los beneficios y las coberturas disponibles pueden variar y es posible que algunos solicitantes no sean elegibles. El programa no está actualmente disponible en Canadá, ni en los territorios o posesiones de Estados Unidos.
 
1 En Texas, el programa para automóviles está respaldado por Redpoint County Mutual Insurance Company a través de Hartford of the Southeast General Agency, Inc. Hartford Fire Insurance Company y sus afiliados no son responsables financieramente por los productos de seguros suscritos y emitidos por Redpoint County Mutual Insurance Company. El programa para viviendas está respaldado por Hartford Insurance Company of the Southeast.
 
* Los comentarios de los clientes son recolectados y tabulados por The Hartford y no representan a todos los clientes.